Find out about Our Members
The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.
It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.
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Julian Tomlin FIH MI
A five year management trainee with the Savoy Group, based in London and Paris have Julian the grounding in almost every department within an hotel. Subsequently working for the Capital, Dukes and bac…
Matthew Townley FIH MI
Upon completing his degree in Tourism and Hospitality in 2006, Matt joined the Malmaison group as part of the Graduate Management programme, later transitioning to deputy General Manager positions in…
Marco Truffelli MBPsS FIH MI
Marco, an Italian native from the Portofino Coast, has managed and directed prestigious four and five star hotels, resorts and hotel companies for large international organisations and family-owned en…
Michael Voigt FIH MI
Currently General Manager at The Goring Hotel, German by birth, Michael's career has seen him with roles at the very best hotels in London and Europe: Hotel du Palais-Biarritz, Le Bristol-Paris, The C…
Serena von der Heyde FIH MI
At the age of 19 Serena inherited the Georgian House, a two-star B&B with just six members staff and 28 bedrooms. Originally built as a private house in 1851 by her great great grandfather William Chi…
Douglas Waddell MI
Douglas Waddell – Operations Director Douglas Waddell is Operations Director at Hand Picked Hotels, a unique collection of 21 country house hotels and coastal resorts in the UK and the Channel Isl…