Find out about Our Members
The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.
With over 150 members, it aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.
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Marco Truffelli MBPsS FIH MI
Marco, an Italian native from the Portofino Coast, has managed and directed prestigious four and five star hotels, resorts and hotel companies for large international organisations and family-owned en…
Miriam Varoli MI
I am a hospitality leader with more than 20 years of international experience across luxury and lifestyle hotels. Currently serving as General Manager of Andaz London Liverpool Street, I am passionate…
Luca Virgilio MI
Graduated in Hospitality at Hotel Management School Les Roches, Switzerland in 1993. First general manager position in Milano Carlton Hotel Baglioni . In 2004 moved to London to open Baglioni Hotel…
Michael Voigt FIH MI
Currently General Manager at The Goring Hotel, German by birth, Michael's career has seen him with roles at the very best hotels in London and Europe: Hotel du Palais-Biarritz, Le Bristol-Paris, The C…
Serena von der Heyde FIH MI
At the age of 19 Serena inherited the Georgian House, a two-star B&B with just six members staff and 28 bedrooms. Originally built as a private house in 1851 by her great great grandfather William Chi…
Douglas Waddell MI
Douglas Waddell – Chairman and Strategic Advisor Douglas Waddell was Operations Director at Hand Picked Hotels, a unique collection of 21 country house hotels and coastal resorts in the UK and the…