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September 2021 - Latest News

Master Innholders raise over £41k for Hospitality Action

The Master Innholders and professionals from across the hospitality industry have raised more than £41k for industry charity Hospitality Action after taking part in a sponsored 255km bike ride through the south east of England.

September 2021 - Latest News

Six Master Innholders win awards at The Cateys 2021

Six Master Innholders were among the winners celebrating success for themselves, their hotels and businesses at The Caterer’s 2021 Cateys last night.

August 2021 - Latest News

Master Innholders awarded Princess Royal Training Award

City & Guilds Group has announced that the Master Innholders is one of the 46 organisations to be recognised by the 2021 Princess Royal Training Awards for its Aspiring Leaders Diploma training programme (MIALD).

August 2021 - Latest News

Institute of Hospitality shortlisted for HR in Hospitality Award

The Institute of Hospitality has been shortlisted in the Excellence in Promoting Careers category of the 25th HR in Hospitality Awards.

August 2021 - Awards

GM of the Future shortlist announced

The shortlist has been announced for the GM of the Future Award, developed in partnership with the Independent Hotel Show.

August 2021 - Awards

Judging takes place for the Independent Hotel Show Awards

This month has seen a wide range of respected hotel industry leaders come together to judge the ninth annual Independent Hotel Show Awards.

August 2021 -

Join the Hoteliers Charter

Hoteliers Charter are inviting the Master Innholders to join their organisation, to support raising the profile of our industry and advocating working in hotels as a great career choice for the next generation.

August 2021 - Latest News

Celebrate National Hospitality Day on 18 September

National Hospitality Day, championed by industry charity Hospitality Action and a taskforce of hospitality’s main trade associations, professional bodies, and charities, will be celebrated this year on 18 September.

August 2021 - Latest News

Institute of Hospitality opens Central London office in Holborn

The Institute of Hospitality, the leading international professional body for current and aspiring leaders and managers in the hospitality industry, has opened a new office in Central London.

August 2021 - Latest News

Institute of Hospitality appoints new head of marketing

The Institute of Hospitality is proud to announce the appointment of Kim Bailey as its new head of marketing, effective 9 August 2021.

August 2021 - Latest News

Hospitality qualifications added to government skills scheme following Master Innholders interview

Hospitality and catering have been added to the Government’s Lifetime Skills Guarantee following a request by The Master Innholders to add hospitality qualifications to the free programme.

July 2021 - Latest News

Institute of Hospitality takes home Gold for Best Membership Association at 2021 National Association Awards

The Institute of Hospitality has been named the Gold Winner in the Best Membership Association category at the 2021 National Association Awards held on Tuesday, 27 July 2021 at the Copthorne Tara Hotel in London.

July 2021 -

Institute of Hospitality unveils new youth council

The Institute of Hospitality, the leading international professional body for current and aspiring leaders and managers in the hospitality industry, is proud to announce the launch of its first youth council.

July 2021 -

Creating a culture of continuous change in the workplace

In this MIDAS session, Dr Hilary Cooke was joined by Howard Wilcox and Serena von der Heyde to discuss lean production principles and the benefits that using these practices in the hospitality industry can have on efficiency.

July 2021 -

Dr Rosina Watson on the social side of sustainability

The St Julian Scholars were delighted to introduce Dr Rosina Watson, senior lecturer in Sustainability at Cranfield School of Management, as the host of their most recent webinar on 22 June.

June 2021 - Latest News

GM of the Future deadline extended

The deadline to recognise the future leaders of the industry with the GM of the Future Award, in partnership with  Independent Hotel Show, has been extended to 25 June.

June 2021 -

Win a Night at The Dorchester for Two with Breakfast in Springboard’s Summer Raffle!

In line with 21st June, Springboard has launched a summer raffle to brighten the mood of the industry.

June 2021 - Latest News

Four Master Innholders have been shortlisted for The Cateys Manager of the Year Award

The shortlist for The Cateys 2021 has been announced, and we are thrilled to see that this year four out of five nominees for the Manager of the Year award are members of Master Innholders.

June 2021 - Latest News

Master Innholders welcomes nine new members to the organisation

The Master Innholders has announced nine industry-leading hotel professionals have been awarded the acclaimed Master Innholder status, including two honorary members.

May 2021 - Latest News

Entries open for GM of the Future Award

We are thrilled to have partnered with the Independent Hotel Show again to bring the industry the GM of the Future Award.

May 2021 - Latest News

Applications open for Innholders Scholarship

Designed to take professionals from managers to leaders, the Innholder Scholarship offers an invaluable opportunity to attend management courses at world-renowned universities.

April 2021 - Latest News

Institute of Hospitality publishes timely report on technology-led growth strategies for hotels

The Institute of Hospitality (IoH), the leading international professional body for hospitality, has published a new report highlighting technology’s key role in enriching the guest experience and boosting revenue and profits after lockdown.

April 2021 - Latest News

Travel 30,000 Miles To Hell and Back for Hospitality Action

Hospitality Action is calling all cyclists, joggers, runners and walkers regardless of age or ability to collectively cycle, jog, run or walk all the way To Hell and Back for a week in June to raise much-needed funds to help hospitality people in crisis.

April 2021 - Latest News

Lecture to celebrate 100th birthday of culinary legend Ron Kinton

Westminster Kingsway College and the Institute of Hospitality are to host a lecture to celebrate the 100th birthday of culinary legend Ron Kinton.

April 2021 - Latest News

Leading hoteliers to cycle 250km to raise vital funds for Hospitality Action

The Master Innholders is looking for hospitality professionals to get into gear and join them on a 250km cycle through South-East England to raise monies for industry charity, Hospitality Action.

April 2021 - Latest News

Tourism recovery next on the Master Innholders agenda

Master Innholders will address the recovery of the UK’s tourism sector with the Secretary of State for Digital, Culture, Media and Sport, Oliver Dowden CBE.

March 2021 - Latest News

Institute of Hospitality names Robert Richardson FIH as new CEO

The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive.

March 2021 - Latest News

Top hoteliers to urge students to keep faith in hospitality as first career choice

Top hoteliers will be sharing careers advice and encouragement to students at a virtual ‘Keep the Faith in Hospitality – Student Forum’ to be held on Wednesday, 21 April 2021.

March 2021 - Latest News

The Prince of Wales delivers message of support and admiration to hospitality industry at Master Innholders event

The Prince of Wales, has shared his support, admiration and enthusiasm for the hospitality industry and all of those who work within it during the Master Innholders’ ‘Hoteliers – Battered But Not Beaten’ event.

March 2021 - Latest News

Savoy Educational Trust helps futureproof hospitality workforce with £1m grant to Springboard

The Savoy Educational Trust has awarded a £1m grant to The Springboard Charity in support of the charity’s Springboard to 2022 – Futureproofing the Talent Pipeline for Hospitality project.

March 2021 - Latest News

Master Innholders to tackle hospitality careers with the Secretary of State of Education

The first of the Master Innholders’ ‘Hoteliers – Battered But Not Beaten’ events will see the UK’s Secretary of State of Education, Gavin Williamson interviewed on the future of hospitality careers.

March 2021 - Latest News

Spring Budget 2021 Reactions

Statements from Master Innholders and St. Julian Scholars in response to the Chancellor’s Spring Budget 2021 announcement on 3 March in Parliament.

February 2021 - Master Innholders

Join the leading hoteliers in the UK

Applications to become a Master Innholder in 2021 are now open.

February 2021 - Latest News

Master Innholders 2021 Cycle Ride - Update

The Beaune to Reims cycle has been cancelled and replaced with a two-day event cycling through South East England

February 2021 - Latest News

Reactions to England Roadmap

Following the Prime Minister's announcement of the England Roadmap to reopening, our Executive Committee has shared their reactions to the plans and how it will affect their businesses and teams.

February 2021 - Latest News

Acorn Awards 2021 open for entries

Nominations are now open for the 2021 Acorn Awards, which recognise 30 of the most exciting up and coming hospitality stars under the age of 30.

February 2021 - Latest News

Hoteliers’ Charter launches

The Hoteliers’ Charter, designed to raise the profile of the hospitality industry and promote hospitality as a profession of choice to parents, schools, colleges, universities and careers influencers, has launched in the UK.

January 2021 - Latest News

Nestlé Professional Launches 2021 Toque D’or® Competition

Nestlé Professional has launched its Toque d’Or competition and hospitality awards for the 33rd time - with a new format and even more opportunities for young hospitality professionals to get involved.

December 2020 - Latest News

Master Innholders extends industry support to every UK hotelier

Following one of the most challenging years the industry has come across, the Master Innholders is reinforcing its existing industry support to provide every hotel professional working in the UK valuable opportunities to network, learn and develop.

November 2020 - Latest News

2020 Cateys winners revealed

Members of the Master Innholders have scooped both individual and property awards at this year’s Cateys.

November 2020 - Latest News

Hotel Leadership Conference wins Bronze at Conference Awards

Master Innholders and Custard Communications have been awarded a Bronze at the 2020 Conference Awards.

November 2020 - Latest News

Master Innholders & St. Julian Scholar included in Walpole’s 2020 Power List

Stuart Johnson FIH MI, Knut Wylde FIH MI and Conor O’Leary SJS have been included in Walpole’s second annual Power List, which names 2020’s 50 most influential people in British luxury.

November 2020 - Latest News

The Latest: Coronavirus

The latest resources and advice provided by the government and industry bodies regarding Coronavirus (COVID-19).

November 2020 -

Springboard launches £30k fundraising challenge

Springboard launches £30k fundraising challenge, encouraging people to move more this November, with the support of Ade Adepitan and Mark Foster.

October 2020 - Latest News

When a “Me” Team becomes a “We” Team

Have you noticed how inward looking people become when they are under pressure, and how hard it is to motivate a team of anxious, upset or angry people?

October 2020 - Latest News

How can Mindfulness enhance Self-Care?

Ahead of her session within out Leading Through The Revival session, mindfulness expert Katie Sheen shares how mindfulness can enhance self-care and why it's so important to take time out during a time of crisis.

September 2020 - Latest News

David Morgan-Hewitt appointed as chairman of the Master Innholders

David Morgan-Hewitt FIH MI, managing director at The Goring has been announced as the new chairman of the Master Innholders.

September 2020 - Latest News

Hospitality Action launches phase two of ‘Invisible Chips’ Campaign with Heston Blumenthal

Following on from the hugely successful launch of its Invisible Chips campaign with Fred Sirieix, Hospitality Action is delighted to announce legendary chef, Heston Blumenthal has got behind the cause.

September 2020 - Latest News

Six leading hoteliers awarded Master Innholders status

The Master Innholders has announced six new hotel management professionals as members.

August 2020 -

The Jobseekers Toolkit

Re-entering the job market can be daunting, so the team at mjinspire have developed the Jobseekers Toolkit to give you the skills and confidence to make a new start.

July 2020 - Latest News

Watch: Redundancy with Kindness

In this session, author and founder of employee engagement experts and tech providers, Purple Cubed, Jane Sunley focused solely on the human emotion side of the redundancy process.

July 2020 - Latest News

Chip in with Hospitality Action’s latest campaign: Invisible Chips

0% fat, 100% charity, Invisible Chips are a simple way for you to help the people in hospitality whose livelihoods are disappearing.

June 2020 - Latest News

Watch Now: UKHospitality Update with Kate Nicholls

Ahead of the government's lift of lockdown on 4 July, Kate Nicholls provided a detailed update on the work the UKHospitality team has been doing for our industry, how she anticipates the industry's revival to unfold and the key things hoteliers should be aware of as the sector moves forward.

June 2020 -

AA Launches COVID CONFIDENT Scheme to Support Hospitality Sector

We are proud to support the AA's new free COVID CONFIDENT accreditation open to hotels, restaurants, pubs, B&Bs, campsites, self-catering accommodation, golf courses and beyond as they prepare to reopen.

June 2020 -

Watch Now: Preparing for the industry revival - Reopening post COVID-19

In this session our panel of UK and international hoteliers will share their experience on how they have approached the reopening of their properties and discuss the process of re-opening hotels in the UK.

May 2020 -

The 20,000 Mile Hospitality Challenge

Trade charity Hospitality Action is calling all cyclists, joggers, runners and walkers regardless of age or ability to collectively cycle, jog, run or walk 19,491 miles, the length of the entire UK coastline.

May 2020 -

Watch: Hospitality Industry Update with Kate Nicholls, UKHospitality

In the first of the Master Innholders Leading Through The Revival series, Kate Nicholls shed light on the government's approach to the way out of lockdown and the next steps forward for the hotel industry, while answering UK hoteliers' burning questions.

May 2020 -

Technogym Launches Webinar Series – “Technogym Talks: The Expert’s Perspective”

Leading fitness provider Technogym has launched a webinar series - Technogym Talks: the Expert’s Perspective - covering a variety of topics to assist operators in the challenges and opportunities that lay ahead to give perspective, knowledge and expert advice.

April 2020 - Latest News

Celebrating the life of George Goring OBE

Esteemed Master Innholder and industry champion, George Goring OBE sadly passed away on 17 April 2020.

March 2020 - Latest News

COVID-19: A message from our chairman

As we descend into this dystopian period, I want to take a moment to empathise with each and every one of you.

March 2020 - Latest News

UKH calls for wide-ranging business support to deal with the threat of the coronavirus

Hospitality businesses need immediate and wide-ranging support to deal with the threat of the coronavirus, according to trade body UKHospitality.

February 2020 - Latest News

Michael Voigt appointed GM of The Goring

Master Innholder and St. Julian Scholar Michael Voigt has been appointed general manager at luxury London hotel, The Goring.

January 2020 - Aspiring Leaders

Applications for Aspiring Leaders Diploma Open for Spring Intake

Applications for the 2020 spring intake of the Master Innholders’ sought-after training programme, the Aspiring Leaders Diploma (MIALD) are now open.

January 2020 -

Hoteliers urged to experiment more, stand for something and adapt to the future at the Hotel Leadership Conference

Hoteliers were encouraged to challenge their perspective throughout the 27th Hotel Leadership Conference’s stimulating and energetic programme this week.

January 2020 -

Rockliffe Hall Appoints New Managing Director

Rockliffe Hall, the North’s only 5 AA Red Star Golf and Spa resort in Hurworth, County Durham, has announced the appointment of Jason Adams as Managing Director.

December 2019 -

The Importance Of A 360 Brand Experience

Developing a new brand can be a deeply personal experience, especially when the owners of the business are involved, but it is also important that the brand reflects the culture of the team too.

December 2019 - Conferences

Win a Brompton bike

We have partnered with our Gold sponsor Gold Key Media to offer you the chance to win a custom-built Brompton bike when you book your place at the Hotel Leadership Conference between 13-20 December 2019.

December 2019 - Tourism

London luxury hotel market booms as weak sterling attracts tourists

The London luxury hotel market has boomed in the last year as the fall of sterling against the dollar has attracted a surge in international tourists, new research showed – City AM reports.

November 2019 - Latest News

Hotel Cateys 2019 winners announced

Celebrating the greatest talent across the UK’s hotel industry, the winners of the Hotel Cateys 2019 were announced on Friday 22 November.

November 2019 - Latest News

HOSPACE returns with unique keynote event for 50th anniversary special

One of the hospitality industry’s biggest events is returning to the Royal Lancaster London later this year, as delegates from the UK and beyond prepare for HOSPACE.

November 2019 -

Sally Beck named 2019 Hotelier of the Year

Master Innholder and St Julian Scholar Sally Beck, general manager of the Royal Lancaster London for the past six years, has been named 2019 Hotelier of the Year.

November 2019 -

Hotel Leadership Conference – Five reasons to attend

The Hotel Leadership Conference 2020 is fast approaching – with just over two months to go until the foremost networking event of the year, here are our top five reasons why it is unmissable for hospitality professionals.

November 2019 -

The Great Big Christmas Turn On

On Tuesday 3 December 2019, the Hospitality Industry is going to establish a GUINNESS WORLD RECORDS® title.

October 2019 -

Gap in hotel performance between London and the regions widens

London hotels have enjoyed a boost in RevPAR and average room rates while hotels in the rest of the country have seen both figures decline, according to the UK Hotel Market Tracker: Q3 2019.

October 2019 -

The Hotel Leadership Conference - For more than just general managers

The new Hotel Leadership Conference, formerly known as the Hotel General Managers’ Conference, is about more than just the concerns of general managers.

October 2019 -

When was the last time you learnt something new

It’s easy to get carried along in the hectic schedules of the normal working day. Jumping from one project to the next, there seems to be never enough time in the day to get around to everything.

October 2019 -

Win The Gift of Time

We have partnered with our Gold sponsor CLEAN to offer you the chance to win The Gift of Time when you book your place at the Hotel Leadership Conference between Friday 25 and Monday 28 October.

October 2019 -

Samantha Rieu named GM of the Future

Samantha Rieu MIH has been named GM of the Future by the Master Innholders at the Independent Hotel Show Awards 2019.

October 2019 -

Skift projects Brexit’s Toll on UK travel in new report

The political development that has caused issues for many UK businesses, Brexit continues to have an uncertain affect on the travel and hospitality industry.

October 2019 -

Master Innholder Sally Beck features in inaugural Women to Watch in HTL Index

General manager of Royal Lancaster London and Master Innholder and St Julian Scholar Sally Beck has been featured as one of the most talented and inspiring women in hospitality.

October 2019 - Latest News

Master Innholders welcomes 9th cohort of Aspiring Leaders

The hospitality industry’s leading educational programme for aspiring hotel managers has welcomed its ninth intake of ambitious junior professionals.

October 2019 - Latest News

Boutique Hotelier Awards shortlist announced

The shortlist has been announced for this year’s Boutique Hotelier Personal Service Star Awards, which celebrate outstanding individuals from the UK’s independent, boutique and lifestyle hotels.

October 2019 - Latest News

PwC updates UK hotels forecast for 2020

Earlier this year, PwC published an update to its UK hotels forecast for 2019 and 2020, predicting that a surge in room supply was likely to dampen performance growth over the coming year.

September 2019 - Master Innholders

Master Innholders launch Hotel Leadership Conference 2020

Launching a new brand for its annual conference – the Hotel Leadership Conference 2020.

September 2019 - Latest News

When was the last time you learnt something new?

It’s easy to get carried along in the hectic schedules of the normal working day.

September 2019 - Conferences

Now Is The Time To… Reflect, Engage and Set Goals

The O2 for the Hotel General Managers’ Conference 2019

September 2019 - Master Innholders

Three hoteliers awarded Master Innholder status

The Master Innholders has announced three new hotel management professionals as members.

September 2019 - Tourism

New Tourism Sector Deal

The Prime Minister announced the UK’s first ever tourism sector deal on 28 June, reaffirming the UK’s global role as a key player in the industry.

September 2019 - Awards

HMA Hotel Marketing Awards Winners Announced

The winners of the 24th annual HMA Hotel Marketing Awards have been announced.

September 2019 - Awards

2019 Cateys Winners

On 2 July, 1,200 of the industry’s finest swarmed to London’s Grosvenor House, a JW Marriott Hotel to celebrate the Cateys 2019

September 2019 - Master Innholders

Master Innholder awarded honorary degree

Harry Murray MBE, President of HOSPA, Chairman of Lucknam Park Hotel and Master Innholder.

September 2019 - Latest News

Deadline extended for the Innholders Scholarship 2020

The Master Innholders has extended the application deadline to secure one of 12 places.

September 2019 - Latest News

GM of the Future Award shortlist announced

The Master Innholders has unveiled the shortlist for their GM of the Future Award.