Welcome to The Master Innholders
A leading force within the hotel industry – publicly recognised as a standard-bearer for the industry offering career-changing training and support.
It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.
Discover more about the Master Innholders.
News & Views
Cromlix, The Grand York, and AA Media's Simon Numphud recognised in the Independent Hotel Show Awards 2026
The winners have been announced for the 2026 Independent Hotel Show Awards, in partnership with Preferred Hotels & Resorts, with AA Media Managing Director Simon Numphud recognised for his Outstanding Contribution to the Industry.
Master Innholders Community Spotlight - Dale Harvey
In our next community spotlight, we speak to Dale Harvey, Deputy General Manager at Wildhive Callow Hall, who talks about his experience so far on the Innholder Graduates Programme.
Hospitality managers carry the weight of workplace wellbeing as work takes toll on their own mental health
Almost two-thirds (65%) of hospitality managers who experienced a mental health issue in their adult life say it was triggered by their work, according to the latest Taking the Temperature survey from UK charity Hospitality Action.
Zoe Jenkins MI announced as new Master Innholders chair
Zoe Jenkins MI, General Manager at Coworth Park, has been appointed as the new chair of the Master Innholders for 2026-2028.
Innholder Scholars Autumn Meeting Programme Announced
Innholder Scholars will come together at The Cumberland Hotel on Friday 6 November for the Innholder Scholars Autumn Meeting, with a programme that brings together some of the big issues currently shaping the hotel industry.
Shortlist announced for IoH Fellows’ Outstanding Contribution Award 2026
Seven leading hospitality professionals have been shortlisted for the IoH Fellows’ Outstanding Contribution Award 2026, recognising their contribution to the Institute and the wider hospitality profession.
Master Innholders Feedback Survey – The Results
Earlier this year, we launched our Master Innholders feedback survey, asking our members for their thoughts and views on what we’re doing well and what could be improved. Read on for a summary of our key findings.
Paul Milsom MI appointed Honorary Catering Adviser to Defence
Leading East Anglian hotelier Paul Milsom has been appointed Honorary Catering Adviser to Defence, a prestigious role providing independent hospitality industry advice to the senior leadership of the UK Armed Forces.
Master Innholders Community Spotlight - Raoul de Souza MI
In our next community spotlight, we speak to Raoul de Souza MI, General Manager at Hilton London Bankside, who shares his journey to becoming a Master Innholder.