Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

With over 150 members, it aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

retired Members

Patrick Elsmie FIH MI

Retired Member, N/A

Patrick’s career has taken in a broad mix of countries and cultures , involving city centre hotels as well as resorts, from busy year-round operations to seasonally influenced properties. His time abr…

Franco Galgani BA FIH MI

Retired Member, N/A

Educated at Florence Hotel School in Italy and in the UK with a BA in Arts and Social Sciences, Franco’s career progressed through the Continent and Britain. General Management positions have included…

Tim Howard FIH MI

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Tim completed the Savoy Management Training Programme where he trained exclusively at the Connaught. In 1990 he took up his first management position as Assistant Manager at the Priory Hotel, Bath. In…

John O’Carroll FIH MI

Retired Member, N/A

John graduated with Honours from Shannon College of Hotel Management in 1972 and joined the Trust House Forte Graduate Development Programme, spending time at Cornell University, New York. After appoi…

Michael Shepherd FIH MI

General Manager, Retired

On graduating with a degree in Hotelkeeping from the University of Surrey, Michael joined Hilton International and spent 21 years managing a number of properties in different parts of the world. He op…