Master Innholders awarded Princess Royal Training Award

City & Guilds Group has announced that the Master Innholders is one of the 46 organisations to be recognised by the 2021 Princess Royal Training Awards for its Aspiring Leaders Diploma training programme (MIALD).

MIALD is designed to develop management skills, leadership talent and career prospects for staff in the hospitality sector across the UK. The programme provides strong online support, offers an ILM level 3 qualification and has kept learners engaged during what has been a particularly challenging time for the industry.

MIALD graduates are also more likely to remain working in the sector. Despite the difficulties this industry has faced over the past year, 92% of learners from the previous three virtual cohorts are still working in hospitality.

Currently in its sixth year, The Princess Royal Training Awards recognise and celebrate organisations across the United Kingdom which have demonstrated exceptional commitment to training and development. Despite facing unprecedented challenges due to Covid-19, the organisations receiving this standard of excellence have created and delivered highly engaging training programmes which have resulted in significant measurable impact.

David Morgan-Hewitt FIH MI, Managing Director of the Goring and Chairman of the Master Innholders, said: “We are absolutely thrilled to have been recognised by the Princess Royal Training Awards for the second time.  It is a wonderful honour, and proof of the dedication of those who have worked tirelessly to develop MIALD. We look forward to continuing to provide support to the hospitality industry now that the Princess Royal Training Awards accreditation further shows the quality of the MIALD programme.”

Kirstie Donnelly MBE, Chief Executive of the City & Guilds Group said: “The last 18 months have caused disruption to the way most organisations operate which has led to major changes for all of us in how we live and work. Despite these challenges, it’s fantastic to see so many organisations’ continued commitment to training and development as well as the positive and life changing impact learning can have on people.”

For more information on the Princess Royal Training Award, please visit