Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

With over 150 members, it aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

All Members

Conor O’Leary MI

Managing Director , Gleneagles

Conor’s hospitality career began in London’s bustling bar and restaurant scene, which led to senior F&B and leadership roles in some of the UK and the Middle East’s finest five-star hotels. Immedia…

Ricci Orbertelli FIH MI

Chairman, Ricci Obertelli Consultants

Riccardo was appointed to his current position as CEO/VP of Operations for the Dorchester Group in 1996. Previous to this he was General Manager and a Director of The Dorchester, London. After a train…

thomas Orchard FIH MI

Complex General Manager, Starhotels : The Franklin : The Pelham : The Gore

After obtaining an HND at Middlesex Polytechnic Tom ventured to the Caribbean to work for Royal Caribbean Cruise Line. On returning to the UK he joined Hanbury Manor and worked at the Rock Resort for…

Andrew J M Oxley FIH MI

General Manager, The Relais Henley

Andrew is currently General Manager at The Relais Henley, Henley-on-Thames having previously been in the same position at Bicester Hotel Golf and Spa. Prior to that he was General Manager at Chateau…

Duncan Palmer FIH MI

Hotelier, The Beaumont until end May 2024

After graduating from Westminster College in 1980 Duncan gained experience in various establishments in this country before joining the Mandarin Oriental Hotel Group in 1984, working at their hotels i…

Richard Palmer MI

Managing Director , Devonshire Hotels and Restaurant Group Limited

My career in hospitality began at The Devonshire Arms Hotel in Bolton Abbey, as a Brasserie waiter. Following a management development programme, working across all areas of the business, and other h…