Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

All Members

Franck Arnold FIH MI

General Manager, The Balmoral

Born in Strasbourg, France, Franck Arnold has spent his adult life working in the luxury hospitality industry, gaining valuable experience at all levels in various luxury properties in the UK, the USA…

Justin Baird-Murray MI

Managing Director, The Metropole Hotel & Spa

Justin is the 5th generation of his family to manage the 4 star to The Metropole Hotel and Spa in Llandrindod Wells. A graduate of Oxford Brooks University Justin joined the family business after a…

Richard Baker MBE FIH MI

Retired Member, N/A

Richard Baker commenced his management career at the Cumberland Hotel, Eastbourne, in 1974 and joined De Vere Hotels, working at both the Queen’s Hotel and The Grand Hotel, Eastbourne in 1976. He beca…

Richard Ball FIH MI

Executive Chairman, Calcot Manor

Richard Is Executive Chairman and founding director of The Calcot Collection, a small privately owned hotel company with 3 hotels in Gloucestershire, and one in Northumberland. Richard was Chairman of…

Graham Bamford FIH MI

Clerk, Worshipful Company of Farmers

Graham Bamford has extensive experience in some of the finest hotels both in this country and abroad, such as the Savoy and Claridge’s and Le Beau Rivage Palace in Lausanne. In 1990 he moved to Singap…

Craig Bancroft FIH MI

Managing Director, Northcote Group

Craig Bancroft is Managing Director at Northcote, a Michelin Star Boutique Hotel set in the Ribble Valley, Lancashire. Since joining the hotel as General Manager in 1983 with Nigel Haworth he has focu…