Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

All Members

Miles Pooley FIH MI

Chief Executive, The Royal Air Force Club

Following a management training scheme at The Connaught hotel, Miles progessed into management at The Connaught were he spent a total of nine years. In 2003 Miles was appointed to the position of Assi…

Michael Purtill MI

General Manager, Dukes Hotel

Michael has more than 30 years of experience in the luxury hotel profession. Having graduated with distinction in his degree in Hospitality Management at Bournemouth University in 1989, he has built a…

Jonathan Raggett FIH MI

Managing Director, Red Carnation Hotels

Jonathan was appointed Managing Director of Red Carnation Hotels in 2000 when there were just four hotels. Today, Red Carnation Hotels now a global hotel collection comprising of twenty 5 star hote…

Claire Randall MI

General Manager, The Idle Rocks


Reverend Malcolm Reed MSc FIH MI

Life Member, N/A

A graduate from Holling’s College, Manchester (1966) and Durham University Business School (1975), Malcolm joined Trust Houses as a management trainee. He managed five of their hotels in twelve years.…

Jane Renton FIH MI

Projects."Busy Retirement" Post General Manager/Director Roles. Cc40yrs experience, Jane Louise Renton

Mentor, Adviser , Invigilator Weymouth College. Consultancy. Lecturer. Events Organiser. Jane proudly promotes Developing Business and Careers in Hospitality from her Roles in Property Management…