Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

All Members

Serena von der Heyde FIH MI

Partner, Georgian House and Victorian House

At the age of 19 Serena inherited the Georgian House, a two-star B&B with just six members staff and 28 bedrooms. Originally built as a private house in 1851 by her great great grandfather William Chi…

Peter Walker Walker

Managing Director, Mr


Michelle Wells FIH MI

General Manager, Park Plaza County Hall

Having graduated from Thames College, Michelle moved on to complete The Concord Management Development Programme. She joined Thistle Hotels where she was managing their Front Office Academy moving to…

David Wilkinson FIH MI

Retired Member, N/A

RETIRED, living in Heathfield, East Sussex. David Wilkinson graduated from the Shannon College of Hotel Management in 1975, joining Hilton International where he spent 13 years in Brussels, London and…

Sue Williams FIH MI

General Manager, Whatley Manor

Sue obtained her HND in Hotel Management at Brooklands College, Weybridge. She spent two years with Concord Hotels as a Management Intern working across the UK in various four star properties. In 1989…

Martin Williamson FIH MI

Retired Member, N/A

For many years Martin owned The Miller of Mansfield in Goring-on-Thames. He was a student at Portsmouth College and Cornell University where he obtained a National Diploma and a Cornell Management Dip…