Stas Anastiades FIH MI

Operations Director, Milsom Hotels & Restaurants Ltd

Stas spent the first 13 years of his career in the kitchens, working his way up from the pot wash to become Executive Chef at Milsoms. He was promoted to General Manager in 2002 and two years later he became responsible for food and service throughout the company as well as GM for the Maison Talbooth and Milsoms. Since 2007 Stas has been Operations Director for the group. He was extensively involved in the opening their new property Kesgrave Hall in 2008. Stas was awarded a Master Innholder scholarship in 2004. He has been an enthusiastic St Julian Scholar ever since and was recently elected Vice Chairman. He holds cookery workshops for young adults with learning difficulties in Suffolk and gives cookery lectures at colleges in East Anglia.

Franck Arnold FIH MI

General Manager, The Balmoral

Born in Strasbourg, France, Franck Arnold has spent his adult life working in the luxury hospitality industry, gaining valuable experience at all levels in various luxury properties in the UK, the USA and mainland Europe.Fluent in English, Spanish and French, he graduated from the Hotel School of Strasbourg and holds a master’s degree from I.M.H.I. Cornell Essec in Paris and an MBA from Henley Management College in the UK.Franck joined Rocco Forte Hotels at The Balmoral in Edinburgh in 2011 where he currently resides as General Manager. He has previously worked as Managing Director of The Jefferson Hotel in Washington DC, Hotel Manager of the Four Seasons Hotel in Chicago and The Barclay InterContinental in New York as well as several other positions with InterContinental in England, France, Spain, Belgium and Greece.

Richard Ball FIH MI

Executive Chairman, Calcot Manor

Richard Is Executive Chairman and founding director of The Calcot Collection, a small privately owned hotel company with 3 hotels in Gloucestershire, and one in Northumberland. Richard was Chairman of The Pride of Britain Hotel Consortium in 2001/3,Chairman of the Master Innholders in 2005, and was awarded Hotelier of The Year in 2006. Richard served as a Court Assistant of the Worshipful Company of Innholders between 2014 and 2017..

Graham Bamford FIH MI

Clerk, Worshipful Company of Farmers

Graham Bamford has extensive experience in some of the finest hotels both in this country and abroad, such as the Savoy and Claridge’s and Le Beau Rivage Palace in Lausanne. In 1990 he moved to Singapore to manage the ‘Royal Plaza on Scotts’ and then on to West Java. Graham returned to the Mandarin Oriental Hyde Park, London and then re-opened the Royal Garden Hotel after its major refurbishment. Graham retired from the Royal Garden in 2014 and in 2015 became Clerk to the Worshipful Company of Farmers.

Craig Bancroft FIH MI

Managing Director, Northcote Group

Craig Bancroft is Managing Director at Northcote, a Michelin Star Boutique Hotel set in the Ribble Valley, Lancashire. Since joining the hotel as General Manager in 1983 with Nigel Haworth he has focused on creating an oasis of food and wine excellence with genuine service. This commitment has led the hotel to flourish over the years and win numerous awards. Most recently Hotel of the Year 2016 in the AA Hospitality Awards and Hotel of the Year 2017 in the Visit England Awards for Excellence, as well as Craig himself being awarded The Caterer’s Hotelier of the Year 2016 and Imbibe Hotel Personality of the Year 2017.

Craig has always had passion for food and wine, which he has developed over the years and saw him enter The Academy of Food and Wine Hall of Fame in 2010. Matching wine with food is an integral part of the experience Craig creates for his guests. With his team of five sommeliers, he takes great pride in curating a wine list to complement Executive Head Chef Lisa Goodwin-Allen’s menu. Craig meets with the Northcote wine team monthly to revise the wine list and ensure its constant improvement. The broad list currently includes 52 Champagnes and Sparkling Wines and 500 Bins of still wines from 20 different countries, ranging from £26 through to £800. In 2016 and 2017, their hard work was recognised when Northcote won the Best of Award of Excellence in the 2016 Wine Spectator’s Restaurant Awards for an outstanding wine list. This extremely prestigious award is only granted to 11 English restaurants.

  • BHA Northern Region Committee member
  • Guild of Sommeliers member
  • Wine Guild of the UK member
  • Academy of Food and Wine service member
  • Academy of Culinary Arts member
  • Champagne Academy 2005 member
  • Freedom of the City of London

Graeme C Bateman

Managing Director, Elite Hotels

Graeme has been Managing Director of Elite Hotels comprising of Ashdown Park, East Sussex, Tylney Hall, Hampshire, The Grand Hotel, Eastbourne, and Luton Hoo Hotel, Bedfordshire, since 1998, following the acquisition of The Grand Hotel. Prior to this, he held the post of General Manager, Ashdown Park from its opening in 1993 through to 2000. All four hotels are members of Small Luxury Hotels of the World. Graeme is also a Trustee of the Rotherwick Foundation, UK Registered Charity and Parent company to Elite Hotels, that supports Medical and Educational causes within South East England.

  • BHA – South East Committee Member and Past Chairman
  • Fellow of the Institute of Hospitality
  • Freedom of the City of London
  • Pride of Britain Hotels – Board Member
  • Fellow of the Institute of Directors

Sally Beck

General Manager, Royal Lancaster London

Sally Beck is General Manager of Royal Lancaster London, one of London’s largest independent hotels, with 411 bedrooms, three restaurants and bars and some of the largest banqueting space in Europe.

Sally has led the team through an £83m renovation whilst keeping the hotel open and achieving entry in The Sunday Times Top 100 Best Companies to Work For over the last three years, voted for by her employees.

Sally and her team are passionate about giving back to the community.  Now in its fifth year, Royal Lancaster London’s Community Consortium supports five charities within the local community.  Sally works with local churches, the police, schools and residents to ensure that the chosen projects are supported fully and bring a meaningful difference to the local area as a whole.  Together they help the homeless, work with The Clink Charity as well as Springboard and Hospitality Action.

Laurence Beere FIH MI

Proprietor, Queensberry Hotel

Laurence joined the Savoy Group management training scheme straight from school in 1987. Apart from a short stint at the Palace Hotel in Gstaad, he spent 10 years with the Savoy Group, ending up as Food & Beverage manager for the Savoy Hotel from 1995 1997.In 1997 he moved to the Cliveden Group, initially as General Manager of the Cliveden Townhouse, before moving to Cliveden in 1998 as Deputy GM, and then to the Royal Crescent Hotel in Bath as General Manager. In 2001 he took on the role of Operations Director for the group, including the three hotels and a golf club. Following the sale of the hotels in 2002, Laurence took the opportunity to acquire his own business and shortly afterwards he completed the purchase of The Queensberry Hotel and Olive Tree Restaurant in Bath. In February 2008, in conjunction with a small group of investors, he acquired a larger second property in North Devon. This hotel has been closed and is now subject to a redevelopment, due to open in 2009.

  • Institute of Hospitality past vice chairman
  • BHA South West committee member
  • Member of College Advisory Board, Bath City College
  • Hospitality Advisor for Kingswood School
  • Chairman of The Lifetime Children’s Trust (local children’s charity)
  • Former Chairman of Bath Tourism. (Local Government body responsible for tourism and marketing)
  • Freedom of the City of London

Colin Bennett FIH MI

Area Manager UK & Ireland, General Manager Central London Hotels, Starwood Hotels

Colin Bennett’s career has taken him through a number of Starwood properties across Europe, Africa, and the Middle East. His hotel career began with ITT Sheraton in 1987 as Assistant Food & Beverage Manager at the Sheraton Skyline Hotel. He was promoted to Food & Beverage Manager at the Sheraton Grand Hotel & Spa, Edinburgh in 1989 and then moved to the Sheraton Harare Hotel & Towers, Zimbabwe as Resident Manager in 1993.

A move back to the UK followed as Hotel Manager at the Sheraton Park Tower, London, a position he held for two years, after which he returned to the Sheraton Harare Hotel & Towers, Zimbabwe as General Manager, for a further two years. He was then appointed as General Manager, Central London Hotels in 2000 and then promoted in 2006 as Area Manager England in addition to his responsibilities for London. Colin’s Area role expanded to include the UK & Ireland in 2012.

Rafael Bejerano FIH MI

Director, AB Hotels

Rafi Bejerano is Director of AB Hotels, a collection of three family-owned unique hotels with outstanding facilities in London and the South East of England.

Rafi started his training in hospitality as an enthusiastic 8 year old in his father’s business and went on to graduate from University College Birmingham with a BA in Hotel Management, before taking up a Food & Beverage traineeship with Marriot in the USA.

Years later he returned to the UK in various management positions, first with the Savoy Group and thereafter with Elior UK before returning to the family fold at Sopwell House, Hertfordshire in 2007.

In 2009 AB Hotels opened The Arch London, a 5 star luxury boutique hotel in Marble Arch. Rafi opened and successfully launched the Collection’s newest addition to the portfolio before moving on to his current position as Director of AB Hotels.

Michael Bevans FIH MI

Owner, Linthwaite

Mike Bevans has been in the Hotel Industry since 1969. After hotel school in Torquay, he worked for Philip Taylor MI at the Sackville, Hove, and the Balmer Lawn, Brockenhurst. Following a stint at the Royal Crescent, Brighton, he launched Craigendarroch resort, Ballater in 1984. Between 1987 1989 he was Managing Director, Langdale Leisure UK Resorts Division. Mike purchased Linthwaite House in 1990.


  • Past BHA Chairman, Northern Division
  • Past BHA Member National Executive
  • Freedom of the City of London
  • Treasurer, Lake District Hotels Ass.

Stuart Bowery FIH MI

General Manager, Grosvenor House A JW Marriott Hotel

Stuart has been General Manager at JW Marriott Grosvenor House, since 2011. Prior to which he was Cluster General Manager for Marriott Hotels in London and General Manager at the London Marriott County Hall Hotel. He previously held General Manager positions in London and Scotland for Marriott Hotels and a group operations role for the Whitbread Hotel Company. He started his career with Scott’s hotels in 1980 and was awarded Marriott International’s Manager of the year for 2005 and 2013. Stuart was awarded the Caterer and Hotelkeeper ‘Hotelier of the Year in 2013’.


Paul Brackley FIH MI

General Manager, Shangri-La Hotel at The Shard

Prior to joining Shangri-La Hotels & Resorts Paul launched the Beaumont hotel in Mayfair. Previous senior roles include General Manager with InterContinental Hotels Group and with Taj Hotels, Palaces & Resorts.

Patrick Burke FIH MI

Owner & Managing Director, The Atlantic Hotel

Patrick gained an Honours Degree at the University of Surrey. This was followed by five years management experience at the Carlton Tower Knightsbridge and the Intercontinental Hyde Park Corner. He went on to manage hotels for Mark Warner in several European destinations including France, Switzerland and Greece.In 1987 he succeeded his father as Managing Director of Jersey’s Atlantic Hotel. Patrick was a member of the strategy group which developed the first ever business plan for Jersey Tourism and was also closely involved with the re-launch of the Jersey Conference Bureau. He is deeply committed to the continuing success of Jersey’s tourism industry. Apart from being actively involved in the organizations mentioned below, he is working on Eat Jersey (a new magazine designed for people who love food and want to celebrate the best of local produce) and the formation of Luxury Jersey Hotels, a new marketing group to showcase Jersey’s leading hotel

Stephen Carter OBE FIH MI

After graduating from the University of Surrey, he began his career working in various locations throughout Scotland. He opened the first Holiday Inn in Scotland and remained with Holiday Inns Incorporated for twelve years. He returned to Scotland as Operations Director for Stakis Hotels before moving onto General Manager and Operations Director of hotels in Scotland including The Caledonian in Edinburgh. Stephen joined Destination Hotels and Resorts as Operations Director of Cliveden Ltd, and General Manager of Cliveden House and Club. In 2001 he once more moved north to Scotland as opening General Manager of St Andrews Bay Golf Resort & Spa and went onto to assist in the purchase of De Vere Hotels by the Alternative Hotel Group and ensuring the total refurbishment and estate extension at Cameron House on Loch Lomond. He left this location in 2015 and sits as a non executive director on various boards. He was Chairman of the Hospitality Trust Scotland from 2001 to 2013 and still sits as a Trustee
His many industry awards include:

Mark Chambers FIH MI

Managing Director, Eden Hotel Collection

Mark Chambers is the Group Managing Director for Eden Hotel Collection – a privately owned group of eight luxury hotels, restaurants & spa situated across five counties.

Since joining the company in 2005, Mark has led the collection through seven key acquisitions and has been responsible for repositioning each business and establishing the group as one of the UK’s leading luxury boutique hotel companies.

In September 2014, Eden Hotel Collection were awarded ‘AA Small Hotel Group of the Year 2014-15’, a prestigious industry accolade, setting the group apart from others in their set.

The group is currently expanding its existing portfolio of hotels through capital expenditure projects in excess of £10 million, as well as acquiring further sites. A major part of the 2016 strategy is the development of the Elan Spa brand, most significantly with a new spa build currently underway at Mallory Court.

His involvement in various industry organisations spans a number of roles as Chairman of Meeting Industry Association, Non-Executive Director for Pride of Britain Hotels, Non-Executive Director & Immediate Past Vice-Chair of Shakespeare’s England.

He was made a Master Innholder in 2014, joining a well-respected and prestigious force within the hotel industry. He is also a fellow of the Institute of Hospitality and a Freeman of the City of London.

David Clarke FIH MI

Non-Executive Director, Avvio

David’s career has covered the general management of a number of UK hotels, including Edinburgh’s Caledonian Hotel. Throughout his career he has held chairmanship of industry bodies including the Scottish BHA, Springboard and Connoisseurs Scotland.David was Chief Executive of Best Western Hotels for many years. He left them in 2011 to pursue a new career of non-executive directorships.

Robert Cook

Robert was born and brought up in the hotel industry in Scotland & graduated from Robert Gordon University in 1985 Robert, is is now regarded as a veteran of developing lifestyle hotel brands in the Uk and Europe.

Robert spent 9 years building the critically acclaimed brands of Malmaison and Hotel du Vin as CEO.

He then went on to spend 3 years at Devere as CEO,where he rebranded Village Hotels into Village Urban Resorts and won in 2012 the inaugural Catey for Best Employer in Hospitality.

In 2008 Robert was presented with an Honorary Doctorate from the Robert Gordon University in Aberdeen for his services to the Hospitality industry, and in 2006 he was Awarded a Catey as Manager of the year.

In 2007 & 2008 Malmaison & Hotel du Vin were awarded AA Hotel Group of the Year.

Graham Copeman FIH MI

Group Hotel Director, The Zetter Group

Following graduation from the University of Surrey, Graham enjoyed two years in Japan, lured East by a fascination of the people, culture and food initiated during his industrial placement at the Hotel Okura, Amsterdam. His passion for Hospitality brought him back to London, working at The Lanesborough, joining the opening management team of One Aldwych, then as House Manager at Claridge’s, before his first General Manager role at The Goring. Graham’s four year plan of helping the hotel refurbish and reposition for its centenary in 2010, built its own momentum with further exciting projects and success, staying almost 9 years before joining St James’s Hotel and Club as Managing Director.

Since 2016 Graham oversees The Zetter Group’s central services and hotel portfolio. Involved in the leadership of the AICR UK, Savoy Society and mentoring programmes, Graham became a St. Julian Scholar, attending Cranfield University in 2004 through the scholarship programme.

Anthony Cox FIH MI

General Manager, Danesfield House Hotel & Spa, Marlow, Buckinghamshire

Work experience in the kitchens of the UK Sailing Academy, which led to a summer job, determined Anthony’s choice of career within the hospitality industry. Having obtainedBTEC National and Higher National Diplomas at The Isle of Wight College and Highbury College respectively he joined Marriott on graduation in 1995. Roles within Food and Beverage Management and Deputy General Management with QMH, MacDonald Hotels and Marston Hotels followed before relocating to Bath to join Sundial Group as General Manager of Bailbrook House in 2003, attending the Cornell University Professional Development Program in 2004 with Sundial’s support. After General Management roles with Marston Hotels and Barceló Hotels, Anthony joined the Vineyard Group in early 2008, initially as General Manager of Donnington Valley Hotel & Spa, that years AA Hotel of the Year – England, and ultimately as Hotel Director for the groups owned properties including The Vineyard at Stockcross, Donnington Valley and Donnington Valley Golf Club. Whilst with The Vineyard Group, Anthony attended Cranfield University School of Management in 2010 through a Master Innholders scholarship and is an active St Julian Scholar.

Anthony joined Danesfield House Hotel and Spa in October 2013 as General Manager to head up the multi-phase redevelopment of the property, as well as responsibility for the owner’s spa division, Spa Illuminata, with sites in Mayfair, Marlow and under development on Park Lane.

Anthony is a mentor for the Springboard Hospitality Graduate Mentoring Scheme and is passionate about promoting hospitality as a credible career choice.

Christopher Cowdray FIH MI

Chief Executive Officer, Dorchester Collection

Christopher joined Claridge’s in 1998 following a career of 15 years with the Inter-Continental Hotels, five of which were spent as General Manager of The Churchill Inter-Continental, London. Christopher is a 25-year veteran of the hospitality industry, and an international hotelier (holding posts throughout England, in Australia, Singapore, the Middle East and Zimbabwe). He obtained his Diploma with Honours in Hotel Management in his native Zimbabwe and is a graduate of several continuing education programmes including Columbia University’s Graduate School of Business. He has been at the Dorchester for four years and was recently promoted to Chief Executive of the Group.

Peter Crome FIH MI

Managing Director, The Carnegie Club

Having completed his hotel training, Peter spent six years at the Hyde Park Hotel, Knightsbridge, rising to Deputy General Manager. He then spent eight years at the Savoy as Manager. He opened the Old Course Hotel, St. Andrews, as General Manager, the hotel being chosen as Hotel of the Year in 1991. Peter joined Chewton Glen as Managing Director in November 1994, where fellow Master Innholder, Martin Skan, was proprietor. He took up the position of MD of Skibo in 2003.