Specialist training firm to donate a learning opportunity to transform leadership in hospitality and tourism

As the hospitality, tourism and visitor attraction sectors continue to face huge challenges, with costs, with recruitment, and in retaining experienced staff within its industry, a Central Belt based training organisation is using its 25th anniversary celebrations to donate a learning opportunity to the industry which it is confident will provide a much needed boost at this time.

Tickety Boo Training, based in Bridge of Allan and run by Annie Lindsay since 1998, is one of Scotland's leading training, coaching, and professional development organisations.

As a specialist in organisational development, Tickety Boo, an accredited member of the Institute of Leadership and Management ( ILM) and the Association of Coaching, supports clients in both the public, private and third sector by providing high quality training and coaching for both teams and individual executives.

Over the past twenty five years, it has forged close links with organisations supporting the hospitality and tourism association in Scotland, such as the Scottish Tourism Alliance (STA), the largest member organisation for tourism businesses in Scotland, and the leading representative body for its tourism industry. ASVA, the Association of Scottish Visitor Attractions, is another. Founded in 1988, ASVA is the representative body for the Visitor Attractions Sector in Scotland. With over 280 organisations in membership, representing almost 500 individual sites all across the country, ASVA connects the attractions sector together, providing advice, information, statistics, networking and training.

Perhaps most significantly, is Tickety Boo’s relationship with Hospitality Industry Trust (HIT) Scotland, a unique charity for the hospitality industry in Scotland, which encourages the development of anyone working or studying in the sector.  HIT Scotland offers opportunities to broaden skills and grow personally through an inspirational scholarship programme aimed at both emerging talent and senior level executives.  The charity is able to deliver this programme through seeking sponsorship of its numerous fundraising events and outdoor challenges which are also used as important networking opportunities.

“We’ve have supported HIT Scotland for many years now, facilitating and delivering some of their  scholarship programmes and seeing first-hand how its support really benefits those working in hospitality,” said Annie.   









“As a gesture to mark our twenty five years in business this year, which in itself is something of which we are enormously proud, we plan to donate eight Transformational Leadership learning opportunities to those at a senior level, two to candidates chosen by HIT Scotland,  two to candidates chosen by the STA, two from ASVA, and finally, two from another important body with whom we support , The Master Innholders.”

Offering career changing training and support, The Master Innholders is a leading force within the hotel industry, aiming to influence standards and extend professionalism.  

The successful candidates will complete the Transformational Leadership by Tickety Boo programme over a six month period and one outcome will be the achievement of the ILM level 5 Award in Leadership and Management . Those completing the programme will be invited to get involved in a Leadership Club afterwards to share experiences, increase the attendees networking and connections, alongside providing them with a wider support network. To apply, download the application form here

“There will be an action planning element to every session we lead, encouraging the eight successful candidates to think about how they can improve their skills, competencies, abilities, confidence, what can they do for their teams and organisations, and how can they positively transform the wider industry as a whole.”

Commenting on the donation from Tickety Boo, David Cochrane, MBE, Chief Executive from HIT Scotland said:  "HIT Scotland are always looking for innovative solutions to support the leadership of the industry. This new programme  devised and developed by Tickety Boo, will bring leaders together to learn and exchange thought leadership ideas in a unique environment. We look forward to seeing the results in action."

The sentiment was echoed by Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance, who said: “On behalf of the Scottish Tourism Alliance (STA), I’d like to congratulate Tickety Boo on this remarkable milestone. We’re delighted to mark the occasion, and a longstanding and much-valued partnership, as a recipient of the new leadership development programme ”

For further details visit, www.allticketyboo.com 

Download the application form here