Develop the management skills you need to succeed in your hospitality career via a 6-month e-learning course, which will gain you a nationally recognised qualification in the process. 


The Master Innholders Developing Additional Skills programme (MIDAS) is a 6-month online training program devised to help those in the hospitality industry better manage their teams and improve their overall management skills.

Over the 6 months, candidates will enjoy networking and structured learning in a group of like-minded people, fully supported by a team of experienced hoteliers and tutors. Candidates will be able to undertake learning at their own pace, with regular virtual classrooms and meetings with their peers and tutors to discuss their learnings and share their experiences. 

Upon completion, candidates will achieve an ILM Award in Leadership & Management at Level 3, as well as a MIDAS certificate in Managing Team Performance from The Master Innholders. 

An ideal candidate will be someone still fairly new to their career in hospitality but is someone that already manages a team of people and the success of their role is reliant on the performance of the team they are managing. The candidate will also be someone who enjoys engaging and motivating their team but also wishes to know more about how to be more effective when managing their team.

The Course

A MIDAS course is focused on developing you as a manager and on growing and developing the skills you need to help you excel in your role.

The course is broken into several sections, focusing on skills such as:

  • Setting clear objectives for you and your team
  • Creating effective action plans
  • Delegating and allocating work
  • Managing resources
  • Using motivation theories to maximise performance
  • Maximising engagement in your team 

While candidates are able to tackle the course at their own pace, there will be opportunities throughout this period to discuss your learnings with both your peers and your tutors in a virtual environment.

Alongside e-learning, candidates will also undertake two assignments to demonstrate their learnings and ability to apply them to their role. Upon completion of these assignments and the relevant e-learning, candidates will achieve an ILM Award in Leadership & Management at Level 3, as well as a MIDAS certificate in Managing Team Performance from The Master Innholders. 

For a full breakdown of the MIDAS course, download the 2023-24 programme. 

How to Apply

The deadline to apply to apply for the September 2023 cohort has now closed.  

To keep informed as to when applications reopen for the next cohort, sign up to our monthly newsletter. 

2023-2024 Key Dates

The current dates for the first 2023-2024 MIDAS programme are as follows:

26 September

Introduction / Welcome session

Module 1: Personal Effectiveness

12 October

Module 2: Planning and Allocating Work

30 October

Assignment 1 tutorial and overview

17 November

Module 3: Managing People

26 January

Completion of Assignment 1

30 January

Module 4: Managing Performance

19 February

Assignment 2 tutorial and overview

1 March

Completion of Assignment 2

25 March

Review and wrap up

2024 Cohort

The Master Innholders has revealed the latest cohort to undertake the newly revamped Master Innholders Developing Additional Skills (MIDAS) programme.

The cohort is comprised of seven individuals who have demonstrated an aptitude and enthusiasm for management within the hospitality industry, including:

  • Salvatore Iovino, Room Service Manager, The Ritz London
  • Chelsea Tunstall, Asst. Hive Restaurant Manager, Calcot Manor Hotel & Spa
  • Katie Powell, Asst. Brasserie Restaurant Manager, Calcot Manor Hotel & Spa
  • Richard Le Lerre, Asst. General Manager, The Driftwood Inn
  • Sebastian Schraag, Management Graduate, Whatley Manor
  • Wioletta Rowinska, Reception Manager, The Beaumont
  • Csaba Banka, F&B Supervisor, Pullman London St Pancras