A Rio Gold Medalist, Marcus Wareing Restaurants, Selfridges and SPACE to speak at The Master Innholders’ 25th General Managers’ Conference

September 2018

Cyber security, the evolution of food, brand creations, hotel design and business leadership will be topping the agenda at The Master Innholders 25th General Managers’ Conference.

Encapsulating ‘The Spirit of the Time’ and commemorating the 40th anniversary of The Master Innholders, the conference on 15 and 16 January 2018 at the De Vere Grand Connaught Rooms in London promises to deliver exceptional insight into the current trends and developments in the hotel industry.

It will also provide a forum for reviewing the challenges and opportunities faced by the hotel industry over the past four decades as well offer delegates take away tangible examples and a deeper knowledge of the key issues of today.

The New Innovators session, presented by co-founder of ZZZ Oliver Rees, will focus on enhancing disruptors’ mindsets and demystifying cyber technology.

Hospitality consultant Amanda Afiya will chair a panel debate on food trends with expert input from Gorgeous Groupfounder Robbie Bargh, store director of Selfridges David Jarvis and chef patron of Tredwells & group operations director of Marcus Wareing Restaurants Chantelle Nicholson.

Brand consultant Tim Watson will share his expertise on simplifying the process of brand creation. The session will highlight the positive changes that are possible from brand clarity, both outwardly and inwardly. In the session aptly named Revolution through Revelation, managing director of Mixxa Ltd Paul Martin will demonstrate how that simple revelatory leap in staff perspective can drive an amazing staff revolution that will entirely transform the guest experience.

Can Faik, editor of SPACE and Hotel Spec, will chair a panel debate between leading international hotel, spa and restaurant interior designers to discuss the future of hotel design. Together they will assess and challenge the current philosophies of design and discuss how they can best be utilised to drive revenue, loyalty and innovation.

Rio 2016 Gold Medalist hockey player Crista Cullen MBA will share her experience of running a medal winning team and successful business. Leadership and business expert Nigel Risner will demonstrate to delegates how they can operate their businesses at peak performance whilst winning the hearts and minds of their teams.

Chair of the 2018 Conference Committee and managing director of Exclusive Hotels & Resorts, Danny Pecorelli, said: “The 2018 Hotel General Managers’ Conference will be a celebration of everything we have achieved as an industry and look forward to how we can progress in the future. Rather than focusing negatively on the challenges we face in hospitality, the sessions throughout the event will outline the opportunities that have arisen from adversity.”

Click here to book tickets for the Master Innholders’ General Managers’ Conference.

Rates are as follows (incl VAT):

Master Innholder & St Julian Scholars: £350

Hoteliers: £450

Non-hoteliers: £750

If you’re a Master Innholder or St Julian Scholar, please use your registered email address when booking to benefit from the special rate.